OMG!  How beautiful is my workstation!  My kids (adult kids) love it!  My entire family will love this, and my kitchen reveal is going down.  I can't wait.  I can't thank you all enough.  Thanks, Sincerely,  Shannon L - Chicago IL.

My goodness.  This piece of furniture is absolutely beautiful!  You guys have done a terrific job,  and in a short time.  Thank you ALL so much.  I corrected the zipcode, and sent the check overnight yesterday.  By the way-  How's this being shipped ?  And can you and I keep tracking/arrival ?  I'm sooooo excited.  Thanks.

Shannon - Illinois

The table is PERFECT for the spot!  (and beautiful too)!! Here is a picture.  I send more when we use it as a dining table.
Thanks!

John - Simsbury CT

Jane,

Sorry you beat me to my response. I still ADORE it!!! Can't believe how PERFECT it is! I'm going to forward you a few pics. My husband, Leo, loves it too, especially the size...but thinks we're going to have to seal it...  We had a dinner party on Friday night and a very large party on Sunday. Even I had to admit that the rough surface was very difficult to clean- couldn't rub a cloth over it w/o catching. So, I think we'll sand the rough spots some more and maybe if still an issue, then maybe address sealing when we return from Florida.

 You are the best! I wish you all continued success with your brilliant niche in a mostly boring furniture industry. Everyone at E Customs/Decora is such a delight to work with.  You, Barbara, Brad and George were so patient with this slightly crazy person whose concept was out of the box.  Jane, you really understood my vision and translated that into the perfect expression. I thank you so much for such a special experience. I feel like I have discovered a new family of friends. And, how interesting that we have both moved from similar professional backgrounds to other forms of expression!!

 Will chat soon...and photos to follow from my iphone.

 My sincerest appreciation and affection,

Judy



I've been meaning to send you the attached picture.  The table is beautiful!

Thanks so much for your help, Lisa

My wife and I love our new hutch we purchased  yesterday. It was very nice meeting you in person after many times talking on the phone.  I also wanted to thank again the two young men that help load it and strap it in my truck they were great to talk to and they also did a beautiful job on the finish on the hutch.

I hope you all have an awesome Christmas.

- Shawn Bills

Hi Jane,

My cabinet arrived yesterday and it looks great - perfect!  It fits exactly right and the 1" measurement was exact.  It looks terrific with my table and chairs.  Thanks, again, and a very Merry Christmas and a very healthy and happy New Year.

- Judy

Hope your holiday season is not too hectic and things are well. 

I didn’t get a chance to speak with you since our table was delivered.  I just wanted to send a quit note to tell you how much we love the final product.  The table and chairs are beautiful and we get compliment after complement on the set.  In addition, you were amazing to work with.  Thank you for being so patient and understanding and helping us pick out exactly what we wanted.  I will refer you to anyone in the market and I hope to do business with you again in the future, (I’m still hoping to have a sideboard made to match the table!)

Happy Holidays!!

- Ginger Finelli

Thank you!  The table is simply stunning.  We love it.  The scale and material are perfect for our dining room.  It looks like an heirloom.  In fact, it is sure to become one!  I am confident that it will be loved for generations to come. 

Happy Thanksgiving to you and your family.

~Rachel     Connecticut

Dear Jane:

Thank you for meeting with us yesterday, on such short notice.  In this day and age, it is a rare and wonderful thing to have someone so willing to accommodate our time-pressed schedule.  It made a world of difference to my father.  I am so glad he was able to have his questions answered, and see the beautiful old oak wood for himself.  I must confess that I love the look of the old oak – quite frankly, it is so much nicer than I ever envisioned. 

I am looking forward to our new table and chairs.  I am sure they will be gorgeous.  I know they will be heirloom pieces, which I will use with my family for many years to come.  Thank you for enabling us to host those future family gatherings in such an elegant fashion. 

As you know, this Thanksgiving is especially important to us all, given my sister’s grim diagnosis.  I will cherish the memories we make in the time we have remaining.  Your genuine warmth, compassionate accommodation of our pressing schedule and your graciousness has made a very difficult time much less so.  Rest assured, I will not forget it.  Your tables will come highly recommended by me, and I will be sure to spread the word far and wide. 

Please contact me if you have any questions.  I look forward to hearing from you when our table and chairs are ready for delivery!

Thanks.  It arrived and looks beautiful.  We’re very happy with it – I can’t wait to get the dust and construction mess out of my kitchen this week so I can start filling it up!
Amy

Jessica & Adam Say:

I wanted to let you know that the table arrived - and it looks beautiful!  It's an absolutely unique piece, that will last us a lifetime - just like you said.  We took some photos of the table in our dining room, right after it was set up.

thanks,

Jessica and Adam

Pat Says:

Hi Jane:  I just wanted to let you know we are very happy with the table and server.  The pieces are beautiful, just like you said.  The wood is gorgeous and the workmanship is great. 

Can you tell me what to do to care for the wood.   Does it need to be oiled every once in a while?  Does it just get wiped off with a damp cloth?  Anything not to do? 

Thanks.  Pat

Howard Says:
We picked it up yesterday--the table's beeyooooutiful!
Many thanks. Howard, Bedford NY


Jackie says:
We love our new coffee table. Thank you so much!! It''s beautiful and just right

Barry B says:
Thanks again for constructing our table and hutch! –Barry

Nanci B says:
We love the coffee table. It is exactly what I envisioned. Barbara and the "boys" took good care of me. Thanks so much. – Nanci

Mary Lee Dunn says:
I love the portrait and have already sent your web address off to friends. Thanks also for your prompt service it gave me plenty of time to get it framed before the holidays! Thank you so much, tell George he did a fantastic job!

Jane S. says:
LOVE the table! thank you!

Kelley S says:
This table is GORGEOUS! I'm trying to find someone to make me a large oak "lazy susan" --- if you have any suggestions, I'd appreciate it. Many thanks. Kelley

Jackie L says:
We love our new coffee table. Thank you so much!! It's beautiful and just right. Have a great day!

Celeste W says:
Hi Jane! I finally got around to taking pictures of the table. It looks beautiful and we love it. Thanks, Celeste

Renee C says:
Jane, I bought the table, the price was fantastic, and the table was beautiful. I can't thank you enough for all your help. I will keep you in mind for the future. Thanks Again, Renee

Stacey Harding says:
Dear Jane - We can't thank you and the entire group there for handling our order so quickly and with such tremendous customer service. You really made our selection an easy one, and we couldn't be more pleased with our entire experience. We can't wait to get the table in our new home in Colorado. Please do not ever hesitate to use us a references should any of your customers have questions about the kind of service you provide to your clients. Thanks again. Estes Park, CO

Steven M. says:
The table is everything you said it would be. Thank you again.best regards. Steven M, Saudi Arabia - via Newport

Robin H says:
Exactly what we were looking for, its beautiful. You guys have been great to deal with. Austin, Texas

Mary Jo Cutler says:
Jane, everything fit so well and looks terrific. We had friends over for dinner last night and they loved the furniture and of course were impressed with the quahog touch!

Julia Miner says:
Thank you so much for our beautiful table! Your service has been phenomenal, between encouraging my design ideas, going out of your way to make the purchasing process enjoyable and convenient, and being so understanding about my last minute changes. I love your showroom/factory - it is truly an inspiring place to visit - not only because it is filled with such wonderfully finished furniture, but because of your friendly and totally engaged service. Thanks a million! I can't wait to bring future clients to you. Julia Miner

Laura G says:
The benches are great and we are excited to have them. Thanks for all your help with the order, Laura - Los Angeles CA

Ryan Fitzsimmons says:
My mother is an interior designer and gets a lot of business in Nantucket...she thought that given the price I paid for the furniture it wouldn't be very good...[She's never one to hold back her thoughts..] When it arrived she was shocked to see how good the quality is and plans to start using you as a resource herself. She too thinks it looks absolutely stunning. Can't tell you how thrilled I am. Ryan, Rye NH

Christine Plante says:
The table is perfect! We had friends over for dinner that night. Thank you again for a beautiful table! Landy Plante Interiors Madison NJ

Becky M says:
The chairs are perfect – beautiful! Thank you. Becky Lake George, NY.

Alan Long says:
Hi Jane -- I thought you'd like to see a photo of the installation of our beautiful new table. There's even room for the leaves if we have a crowd! Thanks for everything. Best wishes, Alan. Heron Island Maine

Bobbie T. says:
Jane, has been outstanding and her services and kindness has been greatly appreciated. Your services will be well recommended because of her! Bobbie T. (New Mexico)

Chris Kardos says:
We're very pleased... One thing we did notice is that the table is a bit higher than normal (30 1/2 versus 29 or so). Must be do to the thicker top but when we first sat down to eat we thought we had shrunk a bit! Chris Kardos Cambridge MA

Fanshen Thompson says:
Wow! So lovely!! Thanks a million! Guess I better clear the boxes out if the dining room ;)... Take care, Fanshen San Fran CA.

Jennifer Coye says:
LOVE IT

Laura C. says:
Hi Jane, This is beautiful! I am so happy and can't wait to put it in our dining room! Thank you so much! Talk with you soon! Best, Laura (Forest Hills NY)

Cathy Ungemach says:
I am in love with my table!! Your company did a top notch job and we have a family heirloom in our home now. Thank you so very much for all of your help. The wait was well worth it. Cathy, Wayne NJ

Fanshen T says:
Hi Jane, it is absolutely gorgeous! I could not be happier! thanks so much! fanshen, Berkely CA

Jennifer C says:
Just wanted to let you know that everyone has raved about the table. My husband loves it -- he's totally enamored of the extensions! It looks great in our house, and is the perfect gathering spot for friends and family. thanks again, Jennifer, NY

Cathy Ungemach says:
I am in love with my table!! Your company did a top notch job and we have a family heirloom in our home now. Thank you so very much for all of your help. The wait was well worth it. Cathy, Norwalk CT

Jason says:
Ane!! I received the chairs last night. The pictures online sold me, but to see and feel the beauty that radiates from each of these chairs is breathtaking. They are truly immaculate. My wife was blown away. Thank you so much!! On a side note, I did have to pay by check for shipping upon arrival. I just wanted to make sure that my credit card wasn't charged for this as well. I think we may have discussed this in the past. Thanks again and WOW, I'm totally blown away. Jason, Portland Indiana

Erin says:
You're great to work with.. you made this big decision easy and fun. i'll be in touch when it arrives. i'll be sure to add my compliments to your fan list on the website! (: erin, Greenville SC

Sherman says:
Dear Jane: Soon after I talked to you on Wednesday afternoon, a truck delivered the table and the bench to my house in Pescadero, CA. The trucking company did not call me, but luckily someone was at my house to sign for the material. I have since unpacked the table and the bench. Both were in good condition. My wife and I both love the look of the table and the bench. Thanks very much for your help in dealing with the trucking company. Regards, Sherman, San Mateo CA

Ryan F. says:
and you're right ... the lazy susan sure does look great ... the wood color is matched PERFECTLY and the wood sizes are almost identical ... so very cool!

one last idea ... send me 20 of your business cards. i will gladly hand them out to people who come visit my home. no better way than for you to promote your goods than right in the home of a happy customer!ryan, NH

Stephanie Broome says:
We just had our first family meal at the table. It is just AMAZING! LOVE IT, LOVE IT, LOVE IT!
Looking forward to having an exciting weekend with family and friends. I have a feeling someone will be wanting a table like mine! :) I hope to give you some referrals.
Let me know if you will make counter height stools. I would love to have 2 that match the chairs!
Thanks again!
Stephanie - Valdosta GA

Jill Collier Indyk says:
Dear Jane,
It's here! And I love it. It's color is the perfect match for my Syrian antique chest and ALL the elements you helped me resolve: oak vs pine, wide plansk, breadboard ends, especially the legs, just have it fit in that space like it's meant to be. The extensions are so beautifully executed...the craftsmanship of all of it are beautifully detailed. Who'd have thought I'd have found my table on line. Without your help it wouldn't have happened.
Jill Collier Indyk - East Hampton Long Island

Tara says:
I have been in contact with several different companies and you are the first person who has made an effort to work with me to make sure we get this right. That is important to me.

lisa sharp borger says:
love, love, love the table. it is so perfect. your delivery guys were wonderful and we tipped them in homemade cookies. think it took them by surprise. thank you so much. don't be surprised if you hear from our neighbor, he LOVED the table, too. thank you so much.

Melanie says:
Hi Jane,

Just wanted to let you know that we found your place easily; we picked up the bench, locked up and put the key back on the window sill. I love the bench and it looks even better in my entry that I had thought it would. Thanks so much!

Kathryn Spier says:
Dear Jane,

I just wanted to drop you a note to tell you how beautiful the table and chairs are! The table is gorgeous, and is the perfect size for the kitchen. The chairs came out beautifully as well. Jim, Jamie and I are all delighted.
We're thinking that, at some point, we might want to order a couple of extra side chairs. Do you keep the information on file about the rub through color, so we could order those in, say, a year?
Thanks again! You all did a great job, and I am very pleased.
Best,

Kathy, Weston Ma

Noel says:
Hi Jane,
I did get my table yesterday, and it is beautiful!! It's exactly what it wanted. Thank you so much!
Noel B. Bell Canyon, California

Ann Marshall says:
Norm and I appreciated the time that you gave us in showing the "ECustom Finishes" products. The various styles of servers that we were interested in were outstanding along with the highest quality of workmanship.

Amy K. says:
Jane-
We love the table and have rec'd several compliments. Thanks so much for all of your help! Amy K.

Phil S. says:
Yes, they did come on Monday afternoon, about 3 pm. They are gorgeous
and brighten up our kitchen just perfectly.
Many thanks, Phil, NJ

Debbie B. says:
Yes! It looks great! Thanks so much! It was wrapped perfectly and it was delivered on Tuesday afternoon.
Thanks again for all of the effort that all of you put into this!

Sue C says:
I finally got around to taking some photos of the table and chairs. We are really enjoying them. They look so nice and they are very functional. Thanks again for all your help and for getting them done before Christmas! I will look you up again when we are ready to furnish a few more pieces in our basement.

Tish M. says:
Hi Jane,
We Love the chairs. We celebrated last night with champagne!! Her are some photos!!

Linda R says:
THE TABLE CAME TODAY AND WE HAVE HOMESCHOOLED AND ATE DINNER ON IT..ITS FABULOUSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS..THANKYOU ONCE AGAIN FOR A BEAUTIFUL FAMILY HEIRLOOM! - Linda, Washington State

Marcy says:
Finally got dining room table moved to new house from storage. It’s fabulous. So beautiful!!! Thanks.
Attached are some pics.
Marcy - Gransbury TX

Gib - PA says:
Table & chairs arrived yesterday...very, very happy on this end. Best, Gib – Philidelphia

Robin H. says:
The coffee table arrived just before noon today and is exactly what we wanted. It really is perfect. Thanks so much for all your assistance. I’ll send you some photos of the dining room table once we get back to Colorado in about 5 weeks - Robin H - Texas

heather says:
It **has** arrived :-)
The table looks great. I haven't seen the top surface yet b/c I need my hubby to help me carry it, but everything else looks awesome. I put the bottom part together (Yeah...a monkey could do it), and am excited to see the whole thing.
I'll send you a photo after we get it all done!
-Heather, IDAHO

Heidi says:
You are amazing! Yes it works! The legs WERE mislabeled. 2 and 3 were switched. we have switched the legs and loosened the wing nuts just a tad.
It all looks gorgeous! thank you!
heidi - Scarsdale NY

LETTER TO CHRONICLE BY CLIENT says:
From: Carole Misticawi
Sent: Tuesday, March 30, 2010 7:33 AM
To: 'chronicle@TheBostonChannel.com'
Subject: Possible Show Topic...


Hello:

I am constantly shopping for the best finds and wanted to share my experience with eCustom Finishes, a local business in Harvard MA. Though I have watched Chronicle segments focusing on “made local, or bargain hunting,” I am hoping that you may find an angle for this piece in one of your future segments. They have a wonderful story to tell which I am confident would be highly informative yet entertaining to your viewers.



eCustom Finishes is both a workshop and a retail location of custom furniture. The highlights of this experience is that it enables customers to speak with the workshop directly to create the custom piece of furniture that you want in various designs, and stains. With the talent of their resident artist, they will also fuse artwork and furniture to create the perfect piece for your home. When touring the workshop last week, I was in awe when the owner Jane showed me a dresser with a painted picture which depicted a Greek Legend on the dresser. It only made me think of all the possibilities that I could have created. I am in the process of ordering some custom pieces myself which won’t break the bank!



Overall, here are the highlights of this workshop: local business, customized pieces, hands-on opportunity to tour the workshop and develop the perfect piece, below retail prices, owner’s interesting story of transferring out from the business world to take a chance at this business, opportunity to fuse custom artwork tailored to whatever you want.

The following is a link to their web site: http://www.ecustomfinishes.com/index.php

Please let me know if you plan on following up with this business.

Regards,

Carole Misticawi

Deb says:
I hope this email finds you well.

I'm still very much in love with my canopy bed, and have now seen it in commercials and in catalogs (Crate and Barrel) although none are as beautiful and unique.
I'd like to have you make a bed side table for me and have attached a picture. My only change would be, I'd like to have square knobs instead of the round.

Please let me know if you can do this and how much.
My best,

Deb – Mass

Stacey says:
Hi Jane --
The table is absolutely BEAUTIFUL and looks perfect in our breakfast room!
Many, many thanks!
Stacey – CT

Peter says:
so nice to hear from you and I need to tell you that I am loving the table more every day, everyone really did a beautiful job with it so please extend my thanks all around. I am going to send you some pictures in the next few days. May be looking around for a coffee table next fall (given that I can find a new sofa) so you'll be hearing from me rest assured! If you're ever in the Falmouth area, look me up at The Glass Onion. Pics on the way, will probably print some and send them to you as I'm never able to email more than one or two at a time...
Have a great summer...Peter - Cape Cod

Caroline M. says:
It looks great! Absolutely perfect. I'll take a picture when I'm back from my travels as the preliminary shot til we get it all together with the chairs etc! Stay tuned.

Caroline and Bill
Michael (Interior Designer) says:
Just wanted to let you know the table looks great and the client loves it. Thank you for a job well done.

Leaving for Maine on Saturday: can not wait!

Regards,

Michael Lupardo
Carole M. says:
Thank you so much for the beautiful table. The products that are produced in your workshop are truly exquisite and quite special.

I look forward to receiving a picture of the coffee table you have in mind for the family room. I will also take a picture soon of the table.

Many thanks again,
Carole
Heather Q. says:
Our chairs came today...we **love** this table. Thanks for all your
help:-) - Heather Q.

Laura says:
"Thanks again for your quick responses.....I visit your website all the
time and dream of the possibilities!"

Laura - Natick, MA
Alicia K says:
Thank you for our unbelievable table and chairs- our whole family came over today and raved about them-

We will definitely call you within the next couple of months in regards to our hutch.
Thanks again,

Alicia

Loost T says:
Table was delivered and looks great!
Thanks again
Joost - Bridgeport CT

Lynne M says:
Thank you so much and I will be sure to refer friends and family your way! All the best for a wonderful summer!
Take care,
Lynne

Liza says:
It's gorgeous. Love it! Check out the pic. Delivery was a nightmare
though. Took the shipping company FOUR attempts to get it to me. Worth it
though! I'll be in touch when I get around to the dining room. :)
Thanks for all your help!
Liza -Bethesda MD

Andrea B says:
The table is even more beautiful than in the photos you sent. The wood top (2") was the right depth, the wood pieces and finish are incredible. It fits perfectly! And everyone who sees it raves over it.

Thank you again for all your advice and guidance. We are already looking forward to our first meal on it.

Best,
Andrea Booth. - Bayhead, NJ

Lisa G says:
Be the first to see the photos!
Both extension boards fit UNDER my sofa !
It’s perfectly light and airy now!
(Not sure I’m getting a bench cushion made, but likely will.)
THANK YOU!!
THANKS to DOUG for showing me that Metropolitan Home photo with the white chairs idea.

Ann says:
The table is absolutely stunning. John keeps saying "I am marveling at the
transformation". We had a lovely dinner for two last night, have the Brady
Bunch on Thursday, and now we have ABC News film makers coming for dinner
next Friday. The timing couldn't be better and we are so pleased. Pictures
forthcoming :)
Ann

John & Angela says:
Here are the photos of the chairs. They look beautiful!!! Thank You so much!
John & Angela

Sara says:
Hi Jane,
The table is in and I love it! It is just perfect!

Sara, Melrose MA

Petra says:
Hi Jane,
I finally have a minute to send you a picture of our new table and I would like to thank you very much.
The darker tone is perfect and it matches the chairs better. It looks beautiful!
Also, thank you very much for new/spare leg for the table. We really appreciate it!! Our dog didn’t touch it yet but it is good to have backup ;o)))
Thanks you very much again!
Petra - North Shore MA

Lee Budington says:
we LOVE our coffee table. nice job. thank you very much
Lee - Wilton CT.

Dana says:
Jane...I meant to email you this weekend. We love the table and chairs...it works perfectly in our space! Thank you so much for all of your help!! I wanted to ask, are there any special care instructions? Thank you again...we will recommend you to all of our friends!
Dana - Fairfield , CT

Kristen says:
And thank you so much - from start to finish, you've been fantastic to work with!
Kristin - Stratford CT.

Nora says:
Thanks again for your help and look forward to working with you
again.
Nora - St. Louis MO

Carol P says:
All and all the end result is spectacular!! The delivery was a little hairy but Mark and his wife were able to pull it off! I will get it all set up this weekend and shoot u a picture of it!
Thank you again for all your help and suggestions,
Carol Peltier

Andrew Kvaal says:
Table and chairs look great - thanks again
Adrianne says:
It is beautiful and it fits perfectly, in all three of its uses in our new "multipurpose room."
Thank you!!

Bob says:
Thank you so much. It was just delivered and I love it! I go give
you positive feedback now. It's just what I wanted for Christmas.

Bob

Michelle says:
The table looks great and, although the lighting isn't the best, I'm attaching a photo of it in the dining room.
Thanks so much and have a merry Christmas!
Michele

Megan says:
Jane,
Chris and I want you to know that the table exceeds our expectations. We are so pleased. When I used that exact quote of exceeding my expectations to my mother she said "Megan nothing ever exceeds your expectations.". So that should tell you how much we love it.
The movers were fantastic, thank you for recommending them.
I will send picture separately, but it's hard to see with the sun in the background.
Thank you again we could not be happier.
Take care,
Megan

P.S. Chris asked me if there is any story behind the table top wood. I am sure he would like to share a good story when others ask about the table.

Matt D says:
Jane,
The tables and chairs arrived today (2/10/11) and they are fantastic!!! Can't say enough about the trestle table. It's just what my wife and I wanted... It has been a pleasure dealing with you, and I will try to emulate your service at my own business. - New Suffolk NY

Brenda H. says:
I can’t thank you enough for the magnificent outcome of our custom table. The workmanship is superb and the details and color perfect.
Jane, you help and support were greatly appreciated as well as overall reliability. We are looking forward to many years of enjoying our trestle table.
Brenda - Falmouth MA

Sean W. says:
Perfect. The table is beautiful. Very happy. Thank you! Will be back to do more business!
Sean - Needham Mass

Kristen B says:
I just wanted to let you know that we just received the table and it is absolutely stunning! The pictures do not do the piece justice! We are so incredibly happy with how it came out it really is for lack of a better word - perfect! We look forward to hopefully adding a hutch/china cabinet in 2012...thanks again for everything.
Many Thanks,
Kristen

Jessica says:
It was nice working with you as well. Thanks for helping us through the process, and ensuring the table arrived at our doorstep in such tip-top shape.

Jessica - NH